Limited Edition 1 Item Mystery Box
- If you are struggling to pick out some jewellery or find a gift for a friend? We got you!
- We will pack 1 random products from our limited edition Mystery Box Collection!
- Items in mystery box can not be found on our site!
- You can message/email us for a customized gift note as well!
- DISCOUNT CODE DOES NOT APPLY TO THIS ITEM. PLEASE NOTE THAT THIS ITEM IS NON-REFUNDABLE
~ Material: Gold Plated, Stainless Steel, Alloy, Acrylic
~ Available in: Gold, Silver, Rose Gold
~ Type: Bracelet, Necklace, Ring, Anklet, Earrings
Have a question? Please message firstname.lastname@example.org and our support team will get back to you in 48 hours!
CosmelleJewelles delivers within the United Kingdom via Royal Mail.
We Ship Both Domestically and Internationally
The processing time for orders is typically 72 hours. Once your order has been dispatched, delivery time is 2–5 days within the United Kingdom and 3-15 Internationally. Please bear in mind that during holidays or limited edition launches and restocks, this time may vary.
Standard: 2-5 Days - 1.99
Next Day: Next Day - £2.99
Tracked: 2-5 Days - £4.99
Standard: 3-15 - 3.99
Express: 1-6 - £10.99
Standard: 3-15 - 4.99
Express: 1-8 - £10.99
All orders above £20(GBP), €25(Euro), $30(USD) and International £40 are entitled to free shipping.
Cosmellejewelles is not responsible for any deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays.
If your package is returned to us for any reason, you will be responsible for the shipping cost for the package to be sent again. *** In the instance when your package is sent back to us because of an insufficient address provided by the customer, we will charge a resend fee. Please double check all addresses before placing an order. In the case you would not like your package sent back, we charge a restocking fee of £7 GBP. The fee will be deducted from your order refund amount total.
We have a 7 day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Please note, we do not refund international customs taxes and sales charges. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We are not responsible for stolen items or wrong addresses. You can only be considered for a refund if the item is returned. If you do not have the item, you will not get a refund.